Effective Date: 01/01/2025
Jinifi.com is a tour and travel booking platform based in Mumbai, India, offering tickets and travel packages either directly or through third-party partners and vendors. This Vendor Application and Affiliate Program outlines the terms and conditions under which third-party vendors and affiliates may partner with Jinifi.com.
1. Eligibility for Vendor and Affiliate Program
To participate as a vendor or affiliate, you must:
- Be a legally registered entity, business, or individual with the necessary qualifications, licenses, and insurance to provide travel-related services (e.g., airlines, hotels, tour operators).
- Comply with all applicable laws, regulations, and standards set by local authorities and Jinifi.com.
2. Application Process
Interested vendors or affiliates must complete an application form available on Jinifi.com. The application should include business details, services offered, and any other required information. Jinifi.com will review the application and, at its discretion, approve or decline the partnership.
3. Agreement and Terms
Once approved, vendors and affiliates must sign a formal agreement with Jinifi.com. The agreement will define the terms of collaboration, including:
- Commission rates, fees, and payment terms.
- Responsibilities related to providing accurate product information, availability, and booking confirmations.
- Obligations regarding customer service, cancellations, and refunds.
- Compliance with all relevant data protection and privacy laws.
4. Vendor Responsibilities
Vendors are responsible for:
- Ensuring the availability and quality of the services they offer on Jinifi.com.
- Handling customer inquiries, booking confirmations, cancellations, and refunds according to their own policies.
- Providing accurate information regarding prices, schedules, and terms to Jinifi.com and its customers.
5. Affiliate Responsibilities
Affiliates must:
- Promote Jinifi.com’s services using approved marketing materials and adhere to the marketing guidelines provided by Jinifi.com.
- Ensure that all promotional activities are truthful and do not mislead or deceive customers.
- Comply with the terms of the affiliate program, including commission structures and payout schedules.
6. Payment and Commissions
- Vendors will be compensated for services provided to customers referred by Jinifi.com. Payment terms, including commission rates, will be outlined in the vendor agreement.
- Affiliates earn commissions for each successful booking made through their referral. Commission structures will be specified in the affiliate agreement.
7. Termination of Partnership
Jinifi.com reserves the right to terminate any partnership or affiliate relationship at any time if there is a breach of terms, failure to meet performance standards, or if the vendor or affiliate engages in fraudulent or unlawful activities.
8. Disputes and Liability
Vendors and affiliates agree to resolve any disputes directly with Jinifi.com. Jinifi.com is not responsible for any disputes arising between vendors and customers, and all vendors must provide adequate customer support to handle any complaints or issues regarding bookings or services.
Jinifi.com will not be liable for any losses, damages, or expenses arising from third-party services offered through the platform.
9. Intellectual Property
Vendors and affiliates may not use Jinifi.com’s intellectual property (e.g., logos, branding) without prior written consent. Any unauthorized use of Jinifi.com’s intellectual property will result in immediate termination of the partnership and legal action, if necessary.
10. Data Protection and Privacy
Vendors and affiliates must comply with all data protection laws regarding the handling of personal information provided by customers. They are required to protect customer data and use it solely for the purposes of providing services through Jinifi.com.
11. Changes to Terms
Jinifi.com reserves the right to modify these terms at any time. Vendors and affiliates will be notified of changes, and continued participation in the program constitutes acceptance of the updated terms.
12. Helpline
For any inquiries or support related to the vendor application or affiliate program, please contact bookings@jinifi.com.
By applying for the Vendor or Affiliate Program, you agree to comply with these terms and conditions, as well as those of the third-party services you offer through Jinifi.com.